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Dirty secrets: Why big box stores are hush-hush about accidents

Are you safe when you go shopping?

If your answer is "yes", you are like most people. As consumers, we are reasonable to expect a certain degree of safety as we shop. But you may be surprised to know that accidents at big box stores (as well as supermarkets, malls, and other stores) are quite common.

Stores don't want this information to get out. Businesses have an economic incentive to keep this information hush-hush.

From a PR perspective, big box stores want to remain in control of the public perception of their company. When a potential lawsuit arises due to dangerous conditions, the business is often quick to offer gift cards or other goodwill efforts to the victim. This may shield them from the possibility of negative PR or a costly lawsuit. 

    When a shopper is injured or killed in a big box store, the victim (or surviving family members) may be entitled to significant compensation. Offering a victim gift cards or cash is not acceptable.

    Common causes of accidents at big box stores (like Home Depot, Lowe's, Sam's Club, Costco, etc.) include:

    • Falling objects and merchandise
    • Slippery floors
    • Debris left in aisles
    • Collapsing pallet racks

    Some stores require the claimant to sign a confidentiality agreement before settling a personal injury case. This is another tactic used to limit negative information about the company from getting out.

    When consumers are not aware of the dangers of shopping at big box stores - when businesses hide information that could serve as a warning to shoppers - we are all less safe.

    If you or a loved one have been injured in a big box store - after falling on a slippery floor, after a heavy object has fallen on you, or because of other unsafe conditions at the store - talk to a personal injury attorney about your legal options. Schedule a free consultation with one of our attorneys in Elk Grove or Sacramento, California.

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