Peloton has agreed to extend a refund period for its recalled Tread+ for another year according to a joint press release from the company and the U.S. Consumer Product Safety Commission (CPSC) jointly announced Tuesday. The company extended the recall period to Nov. 6, 2023 while Pelton continues to work on a fix. Consumers have until then to either request a refund or move the Peloton Tread+ to another room in the house. Customers returning units after Nov. 6, 2023, will receive a prorated refund.
In April 2021, the CPSC warned consumers to stop using the Tread+ after a child died in an accident involving the treadmill. At that time the CPSC also disclosed 18 reports about the treadmill’s touchscreen loosening, six reports of the touchscreen detaching, as well as warnings about the gap between the floor and the belt of the Tread +. Peloton recalled around 125,000 of its Tread+ machines and of its 1,050 Tread products. In total, there were 335 incidents reported with 87 reports of consumer injury.
“Peloton is working on a rear guard that would address the hazard at the back of the treadmill but no repair has been approved to date,” the CPSC and Peloton said in their joint release Tuesday. Following the recall the former CEO John Foley apologized for Peloton’s inaction, and said it should have engaged with the Consumer Product Safety Commission’s initial request for a recall more productively.
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