January 27, 2022

A jury ordered Cracker Barrel to pay $9.4 million to William Cronnon after it found the company at fault for serving him a glass filled with a chemical instead of water. The size of the award may be capped due to a Tennessee law on civil damages.  “The jury returned a verdict for compensatory damages of $4.3 million in just 30 minutes — one of the fastest verdicts we have ever seen — and awarded punitive damages of $5 million after only 10 minutes of additional deliberation,” Plaintiff William Cronnon’s attorney Thomas Greer said in an interview with CNN.

“The speed of the verdict, combined with an amount in excess of what we asked, speaks to just how dangerous the Cracker Barrel policy was,” Greer said. Cracker Barrel said it was “disappointed” with the award. “While we have great respect for the legal process, we are obviously disappointed by and strongly disagree with the jury’s award in this case, which involved an unfortunate and isolated incident that occurred at one of our stores eight years ago,” Cracker Barrel Media Relations said in a statement emailed to CNN.

Cronnon was having lunch at a Cracker Barrel in April 2014 when he took a sip of what he believed to be water, “only to immediately realize that it was not ice water but was some chemical that caused a burning sensation in his mouth and esophagus,” according to court documents obtained by CNN. It was later discovered Cronnon had been served the chemical Eco-San, which was being used as a cleaner in the kitchen area, according to court documents.

Eco-San, described as a corrosive chemical in the lawsuit, caused permanent and serious internal physical injury to Cronnon, the complaint said. Cronnon is still suffering from symptoms, including injuries to his mouth and esophagus, Greer said, which have incurred and will continue to incur medical expenses. “Cracker Barrel’s negligence didn’t just cause (my client) physical harm; it took away part of his identity,” he said.

We represent people who are injured because of the careless and reckless acts of others.  At the end of the day your case can only be settled one time and you need to know all of the facts beforehand. The reason that insurance companies have paid our clients in excess of $130,000,000.00 is that we get the facts and are not intimidated at the prospect of going to trial when insurance companies fail to offer full compensation. We help with serious injuries that require serious representation. We are the Law Offices of Guenard & Bozarth, LLP. Our attorneys have more than 60 years of experience specializing in only representing injured people. Call GB Legal 24/7/365 at 888-809-1075 or visit www.gblegal.com We would be honored to represent you!

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INSURANCE COMPANIES KNOW US BECAUSE THEY’VE PAID OUR CLIENTS OVER $130 MILLION DOLLARS.

$2.9

MILLION

CAR ACCIDENT INJURY

Guenard & Bozarth llp obtained a $2,962,903 jury verdict in the Sacramento County Superior Court for plaintiff David Schoonover, who suffered head and neck injuries and fractures in a head-on accident on Roseville Road in Roseville on July 22, 2012

$300

THOUSAND

HAIR SALON INJURY

Guenard & Bozarth LLP recently settled a case for $300,000 involving a hair weave that went terribly wrong. Our client was a young lady, and aspiring model, who experienced pressure necrosis from a tight weave and it changed her life.

$500

THOUSAND

SLIP & FALL INJURY

Guenard & Bozarth LLP recently settled a slip and fall case for $500,000 a couple weeks before trial. The client slipped and fell on a wet piece of cardboard in a grocery store and sustained a serious shoulder injury that required surgery.

$300

THOUSAND

NEGLIGENCE INJURY

On February 13, 2013 Maricela, a Certified Nursing Assistant presented to Santa Barbara Cottage Hospital Emergency Room with complaint of neck and back pain. She was diagnosed with a neck strain and was given Ibuprofen and instructed to return if her symptoms did not subside.

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