October 2, 2018

California’s 26 year-old rule penalizing insurance companies for treating customers unfairly during the claim settlement process has been upheld by a State Appeals Court. The Fourth District Court of Appeals upheld allowed insurance commissioner Dave Jones to impose as much as $173 Million in fines against PacifiCare. The insurance company must pay $91 Million of the penalty right away while the remaining $82 is being challenged in court. The penalties were levied after it was found the insurance company violated state law over 908,000 times in handling the claims.

The Insurance Commission has laws in place dictating insurance companies must treat their customers in a fair manner and that is spelled out in the statute. Sadly, this behavior is something our office sees on a routine basis and for the customer it can lead to devastating consequences including bankruptcy and even death due to delayed or denied care. Often times the victims had no idea what their rights under the law are or that something could be done to rectify the situation.

The fines are large due to regulations that increase penalties for “serious, knowing and willful violations” of the state law and exceed the limits of the law written in 1959 for just such situations. When the fines were handed down lawyers for PacifiCare would not respond to requests for comment. One of the laws allows the state to fine insurers for unfair claims practices that are “knowingly committed on a single occasion” or so often they “Indicate a general business practice.” If you are having issues of this sort please contact our office as soon as possible.

We represent people who are injured because of the careless and reckless acts of others. At the end of the day your case can only be settled one time and you need to know all of the facts beforehand. The reason that insurance companies have paid our clients in excess of $130,000,000.00 is that we get the facts and are not intimidated at the prospect of going to trial when they refuse to follow the law. We help with serious issues that require serious representation. We are the Law Offices of Guenard & Bozarth. We have over 80 years of experience in our plaintiff’s only law firm. Call GB Legal 24/7/365 at 888-809-1075 or visit www.gblegal.com We Can Help!






Guenard & Bozarth llp obtained a $2,962,903 jury verdict in the Sacramento County Superior Court for plaintiff David Schoonover, who suffered head and neck injuries and fractures in a head-on accident on Roseville Road in Roseville on July 22, 2012




Guenard & Bozarth LLP recently settled a case for $300,000 involving a hair weave that went terribly wrong. Our client was a young lady, and aspiring model, who experienced pressure necrosis from a tight weave and it changed her life.




Guenard & Bozarth LLP recently settled a slip and fall case for $500,000 a couple weeks before trial. The client slipped and fell on a wet piece of cardboard in a grocery store and sustained a serious shoulder injury that required surgery.




On February 13, 2013 Maricela, a Certified Nursing Assistant presented to Santa Barbara Cottage Hospital Emergency Room with complaint of neck and back pain. She was diagnosed with a neck strain and was given Ibuprofen and instructed to return if her symptoms did not subside.


Contact Preferences

How would you like to be contacted? Check all that apply.

This field is for validation purposes and should be left unchanged.

Never in my life did I think I would recommend an attorney. Somehow God sent this angel of an attorney to assist me in my personal injury lawsuit. I was told by lawyers in Bakersfield that my lawsuit was frivolous because there was money in it.
– Bill
Read More
I live in Elk Grove where we don’t always have a lot of choices. Lawyers are one area where we have few good choices. I wanted to work with a local law firm after my motorcycle accident, and I chose Glenn Guenard and Ross Bozarth.
– Lloyd
Read More
My daughter was involved in an automobile accident in an intersection on her 17th birthday. The other person said it was her fault and my daughter said her light was green. I am not the sort of person who sues but my insurance
– Sharon
Read More